Aug 10, 2021 ... First, launch the Peacock application on your Xfinity X1 or Flex device. · Then either create a new Peacock account or log into your existing ...Do you need help with managing your Peacock account? Whether you want to change your plan, update your payment method, or cancel your subscription, you can find the answers at the Peacock Help Center. Learn how to access Peacock on your smart TV, sign in to your account, and enjoy streaming TV and movies online. Are you looking for the latest and greatest in streaming entertainment? Look no further than Peacock, NBCUniversal’s streaming service. With a wide variety of channels, Peacock has...Steps to Login to Peacock TV. Step 1: Access the Peacock TV website or app. To begin, open your preferred web browser or launch the Peacock TV app on your …Get Peacock Premium for up to $2.99/mo. for 12 months with the limited-time offer for Xfinity customers. Stream new movies, hit shows, Peacock Originals, sports, live …The Peacock app comes as part of both the Xfinity Flex device and the Xfinity X1, so you can always find it on your list of entertainment options. Eligibility Criteria to Watch Peacock on Xfinity. You can easily watch Peacock on Xfinity, but there are some requirements that you need to fulfill before you do that.Hello, my peacock and xfinity accounts are already linked, and I’m a Gig user, but it is still asking me to subscribe and pay to peacock. ... Today when I got the email about 2 free years of Peacock, I thought it was fixed. So I followed the link and signed into Xfinity assistant (that chat bot is garbage, btw) and there is no "activate now ...Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Jul 20, 2023 · Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Aug 10, 2023 · Free Peacock offer via Xfinity was working for a while, then stopped working (I would only see a screen with Peacock subscription offers.) Couldn't login on Peacock with Xfinity user/password either. Showed "activated" on Xfinity site but got the same subscription screen there. Listed on my bill, free until 6.25.25. In today’s digital age, streaming services have become an integral part of our entertainment consumption. With a plethora of choices available, it can be tough to decide which plat...Xfinity AssistantJan 19, 2021 ... How can I access Peacock Premium with Xfinity on Campus? Environment. Peacock Premium is the premium, subscription-based streaming service from ...Peacock Premium (the ad-supported version) is included free for Xfinity Gigabit customers and Xfinity Rewards Platinum and Diamond members, but the ad-free upgrade (Premium Plus) has always been managed directly by Peacock. Xfinity customer support and my app in the flex showing that I have peacock premium with no ads, but I …Limited-Time Offer for Xfinity Customers: Get Peacock Premium for up to $2.99/mo. for 12 months*. Get Offer. *$4.99/mo. or then-current retail price (+ tax) after 12 mos. Cancel anytime. Eligibility restrictions and terms apply; see Offer Terms. As of June 26th, Peacock Premium is no longer included at no extra cost with select Xfinity services. How can I see my upcoming charges, if any, for Peacock Premium and/or Peacock Premium Plus? How do I find out if my credit card is associated with multiple Peacock …Are you looking to get the most out of your Peacock subscription? With so many channels available, it can be hard to keep track of them all. To help you make the most of your strea...February 19, 2024. Available on Peacock, Sling TV. In-depth reporting on political developments and dynamic discussions with leading newsmakers, with insights …Feb 13, 2023 ... Beginning on April 3, new Xfinity customers will receive a six-month trial of Peacock Premium, after which they will be eligible to continue the ...That's a great question, good thing you came to the right place to find all of your Xfinity answers! If you have one of our award-winning voice remotes, just say "Launch Peacock" right into the remote after pressing the microphone button! 😀 That will start up the app and if you're not already logged in, you will have the option to log in on the main page.Peacock Premium Activation. At the end of June 2023 I took advantage of the free Peacock Premium offer since I am a Diamond Rewards Xfinity customer. I created an account on the Peacock website and supposedly activated my account. However when I open the Peacock app on my TV with my Peacock account it claims that it still needs to …Instructions say: Once you've redeemed Peacock Premium, activate your plan by following the steps below. If you already have a paid Peacock plan, cancel it first. Sign into Xfinity Assistant and click Activate Now. This will redirect you to Peacock's website. 2. If you've used Peacock before, enter the same email address and password.Peacock is a streaming service that offers a wide variety of content, from movies and TV shows to sports and news. With so much content available, it can be difficult to keep track...Peacock is a streaming service that offers a wide variety of content, from movies and TV shows to sports and news. With so much content available, it can be difficult to keep track...Sign in to your Xfinity account ... Simply log into your account and see all your rewards in one place. Download the Xfinity app. Not an Xfinity customer? Dec 13, 2023 · Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Starting June 27th, customers can sign up for Peacock’s streaming service for only $3 a month by simply saying “Peacock” into their Comcast voice-activated remote. Hopefully in the next few hours a fix for Xfinity rewards members will be rolled out so they can claim their free Peacock.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.All the top apps. Including Netflix, Disney+, and Max. Enjoy Xumo exclusives and original movies as well as 300+ free TV channels with the Xumo Play app. Plus, Xumo Stream Box from Xfinity lets you easily watch NOW TV using the Xfinity Stream app and Peacock Premium. Xfinity Internet required. Separate subscriptions may be required to access ...Everything you get with Premium, plus: No Ads (Limited Exclusions*) Download & Watch Select Titles Offline. Your Local NBC Channel LIVE, 24/7. $11.99/month. Get Premium Plus. *Due to streaming rights, a small amount of programming will still contain ads (Peacock channels, events and a few shows and movies). Select your Peacock Plan so you can ...Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Since the Peacock App is separate from our other Xfinity apps to manage your account and services it will ask you to set up a new password for logging in with the email address you choose for your profile. I'm glad you were able to sign in with your wife's email! It sounds like the app might have had an update or change that caused her email …Once Xfinity dropped Peacock, I took advantage of the reduced rate offer and was billed for my 1st month at the reduced rate, again using my original Peacock account/email. ... To begin streaming, simply log into Peacock using the same email address and password you used previously." Going through the above steps did log me into the new Peacock ...Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Signing into Peacock with Xfinity is a breeze! As someone who loves streaming my favorite shows and movies, I’ve found the process to be simple and convenient. In this article, I’ll guide you through the steps to sign into Peacock using your Xfinity account, and share some personal insights along the way. Step 1: Visit the …Comcast said Peacock added 5 million paid subscriber s, growing to a total of $20 million. But its quarterly losses expanded to $978 million. The company said that Peacock lost $2.5 billion in 2022 and was expected to hit peak losses of $3 billion in 2023. At an investor meeting in June, NBCU CEO Jeff Shell said the company would start to ...In order to link your Xfinity account with the Peacock email address you'd like to use, you will need to get help understanding what email is already linked." ... Thanks for the post. The primary email on the account has to be used when signing into the streaming service. To be sure you're using the right one this link can help: https://comca ...Ive had the same issue for several months. Comcast switched out the box, which eventually led me to a number to call for support. The number was a hacker in India who told me i needed to “reregister” every 5 years. I complained to Comcast, who refused to take any responsibility. Ive had to sign in to apps at least every week since then.Jun 30, 2023 · The Peacock site says we have to manage through Xfinity. But, without any actual Xfinity cable or Flex box, we can't do that! I just spent an hour on the phone with Xfinity trying to do this, and was just told at the end I needed to use a different email address to sign up for a new sub on Peacock if I want the ad free option. This is ridiculous! The Max app, with all of HBO plus an expanded catalog of programming of the most iconic series, family favorites, blockbuster movies and the best variety of home, food, travel, true crime, and reality shows. HBO programming on the Xfinity Stream app and Xfinity Stream portal. The Max app on Xfinity platforms joins close to 200 streaming ...Learn how to view, upgrade, downgrade or cancel your Peacock subscription plan on your Xfinity X1 or Xfinity Flex TV Box. You can also check the status of your Peacock subscription and access the app through your TV Box settings or peacocktv.com. Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.They will be prompted to create a Peacock account and link it to their Xfinity credentials. 2. Spectrum: Eligible Spectrum Internet customers can access Peacock Premium by visiting the Spectrum website and logging in with their Spectrum username and password. From there, they can navigate to the “TV” tab to find Peacock under “Streaming ...Why did the peacock app stop working? Hasn’t worked since end of March and asking me to sign up. Nov 15, 2020 ... I have no issue selecting Xfinity as the provider on PC without being asked to pay. See picture in the app - it seems I have to select a package ...Charging for Peacock Premium is starting soon! I have been getting emails saying Peacock Premium will no longer be free. Starting 6/26 it will be charging a "discount rate" of $2.99/mo for 12 months. But, I am seeing others saying there's an "Xfinity Reward" for free access to Peacock Premium for "longtime, loyal Xfinity customers". For example:Peacock outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher than ...Sign in to your Xfinity account ... Simply log into your account and see all your rewards in one place. Download the Xfinity app. Not an Xfinity customer? Free Peacock offer via Xfinity was working for a while, then stopped working (I would only see a screen with Peacock subscription offers.) Couldn't login on Peacock with Xfinity user/password either. Showed "activated" on Xfinity site but got the same subscription screen there. Listed on my bill, free until 6.25.25.Jan 29, 2024 · The next day, for grins, rechecked activation using a VPN (no Comcast IP Address) and private browser settings (no access to stored cookies) on my PC, logged into Xfinity & Peacock with code shown on TV and got the same results as always - just basic access with the option to pay for premium. What to Know. From your Roku: With your remote, navigate to Streaming Channels > Search Channels and enter Peacock TV. Select Peacock TV > Add Channel > OK. Select Go to channel > Sign up to watch for free or Sign in. Or, go to Roku's Channel Store in a browser, search for Peacock TV, then select Details > Add Channel.Peacock is $5.99/month for the basic subscription and $11.99/month for Peacock Premium with live access to NBC. Oppenheimer is also available on Prime …That's a great question, good thing you came to the right place to find all of your Xfinity answers! If you have one of our award-winning voice remotes, just say "Launch Peacock" right into the remote after pressing the microphone button! 😀 That will start up the app and if you're not already logged in, you will have the option to log in on the main page.An overview of Peacock TV. Peacock TV is an online video streaming service from NBCUniversal. It launched back in 2020 and has since been popular among cord-cutters with its large number of NBC shows. Peacock TV stands out because it has almost every NBC show ever produced. This means you can binge-watch shows like …Can a secondary Xfinity account use Peacock? We have a Comcast/Xfinity cable (tv+internet) account and I can use Peacock in a browser. My wife wants to use Peacock as well but the secondary Xfinity account she uses for Stream doesn't work for Peacock in her browser (Safari/Mac). When she types her email address to login, it redirects to a ...All the top apps. Including Netflix, Disney+, and Max. Enjoy Xumo exclusives and original movies as well as 300+ free TV channels with the Xumo Play app. Plus, Xumo Stream Box from Xfinity lets you easily watch NOW TV using the Xfinity Stream app and Peacock Premium. Xfinity Internet required. Separate subscriptions may be required to access ...Start playing the content in the Peacock app and select the AirPlay icon. Choose your Samsung Smart TV and it will start displaying on your Smart TV. If you have a compatible TV and you don’t see AirPlay as an option, make sure you update to the latest Samsung Smart TV firmware. $5.99 – $11.99 peacocktv.com. Sign Up.Peacocks and peahens, as the less colorful females of the species are called, can live in the wild for up to 20 years. Domesticated peafowl have been known to live as long as 40 to...On July 1st, when I log into flex account, I found that I was unsubscribe from Peacock. I read the help articles mentioning I should see a banner when I go into the Flex device, xfinity assistant OR log into xfinity. I tried all 3 and did not see any banner or prompts to reactivate Peacock Premium.Aug 10, 2021 ... First, launch the Peacock application on your Xfinity X1 or Flex device. · Then either create a new Peacock account or log into your existing ...The company, Comcast, is set to host investors and clients on a conference call on 4/27/2023 1:53:54 PM. The call comes after the company's earnin... The company, Comcast, is set t...I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.Nov 28, 2023 · It depends on how you acquired your Peacock subscription. For example, if you receive Peacock Premium through NOW TV, Gigabit speed internet, or Xfinity Rewards, you cannot upgrade to Peacock Premium Plus through Xfinity at this time. If you purchased Peacock Premium through the Peacock app on X1 or Flex, the article you shared would be the one ... Do you need help with managing your Peacock account? Whether you want to change your plan, update your payment method, or cancel your subscription, you can find the answers at the Peacock Help Center. Learn how to access Peacock on your smart TV, sign in to your account, and enjoy streaming TV and movies online. 1 Message. 2 months ago. My wife and I received an email saying get Peacock Premium for $2.99 for up to 12 months. We are Xfinity customers. The email states “redeem” with a link. Once we get transferred to Peacocktv.com. We log in. The plans are for $5.99. There is no $2.99 option for Xfinity customers.Both xfinity and peacock confirmed I have correct xfinity account and equipment to get peacock plus. But the linking doesn’t work. I have to “recreate” my account everyone I access peacock from X1 and my viewing history is not saved. Xfinity claims it is a peacock issue. Peacock customer service is worse than Xfinity’s.Learn how to access and use the Peacock app on Xfinity Flex and Xfinity X1, the streaming service from NBCUniversal. You'll need an eligible X1 TV Box or a Flex streaming TV Box, Xfinity Internet, and an email address for signing up or signing in. Find out how to watch TV shows, movies, sports, news, and more on Peacock. Peacock Premium (the ad-supported version) is included free for Xfinity Gigabit customers and Xfinity Rewards Platinum and Diamond members, but the ad-free upgrade (Premium Plus) has always been managed directly by Peacock. Xfinity customer support and my app in the flex showing that I have peacock premium with no ads, but I …Click "Sign In" if necessary • Click the "Peer to peer chat" icon • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of ...Logging in.... - customer.xfinity.comLearn how to change or reset your password.To start a Direct Message: Click "Sign in" if necessary • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the windowParamount+ could combine with Comcast’s Peacock February 19, 2024 12.25 Europe/London By Julian Clover The companies behind SkyShowtime has discussed …Thankfully, the Xfinity Flex and X1 devices come with a pre-installed Peacock TV app. You just have to find the app and sign in with your Xfinity account credentials. From there, you should be able to access Peacock TV from your Xfinity cable box. Top TV shows on Peacock TV. When it comes to the best shows on Peacock TV, …Aug 10, 2021 · First, launch the Peacock application on your Xfinity X1 or Flex device. Then either create a new Peacock account or log into your existing Peacock account to link it with your Xfinity account. If you go for creating a new Peacock account, once you have registered your account on your Xfinity set top box, you’ll receive a registration email ... Peacock Premium Activation. At the end of June 2023 I took advantage of the free Peacock Premium offer since I am a Diamond Rewards Xfinity customer. I created an account on the Peacock website and supposedly activated my account. However when I open the Peacock app on my TV with my Peacock account it claims that it still needs to …If you are a customer of Peacock, the popular streaming service, and find yourself in need of assistance, you may be wondering how to get in touch with their customer service team....May 3, 2023 · This offer grants you access to Peacock’s ad-supported, video on demand offering currently branded as Peacock Premium (“ Peacock Premium ”) for personal, non-commercial use, subject to all applicable terms and conditions, for 3 months (your “ Offer Period ”) at $3.00 (currently $5.99/month) (your “ Offer ”). The Offer is available ... Learn how to view, upgrade, downgrade or cancel your Peacock subscription plan on your Xfinity X1 or Xfinity Flex TV Box. You can also check the status of your Peacock subscription and access the app through your TV Box settings or peacocktv.com. All the top apps. Including Netflix, Disney+, and Max. Enjoy Xumo exclusives and original movies as well as 300+ free TV channels with the Xumo Play app. Plus, Xumo Stream Box from Xfinity lets you easily watch NOW TV using the Xfinity Stream app and Peacock Premium. Xfinity Internet required. Separate subscriptions may be required to access ...On June 7th I received an email saying that, because I am a Diamond level Xfinity Rewards member, starting today (June 26th) I could log into my Xfinity Rewards account and redeem an offer to continue getting Peacock Premium at no charge. But I do not see that option in my Xfinity Rewards account today. I contacted Xfinity Support using the ...Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Limited-Time Offer for Xfinity Customers: Get Peacock Premium for up to $2.99/mo. for 12 months*. Get Offer. *$4.99/mo. or then-current retail price (+ tax) after 12 mos. Cancel anytime. Eligibility restrictions and terms apply; see Offer Terms. As of June 26th, Peacock Premium is no longer included at no extra cost with select Xfinity services. Xfinity On Campus is designed for students living in on-campus housing, and is included as part of the students' housing fees. Additionally, you can use your school credentials to login to over 90 "TV Everywhere" apps when off-campus. Enjoy all the essential networks and shows, or add premium channels and sports packages with no minimum term ...Learn how to sign up, access, and manage your Peacock subscription through Xfinity. Find out how to link your Peacock account to your Xfinity account, upgrade to Peacock …Do I have to use my Xfinity email address to register my Peacock account? No! You can choose any email address to register your Peacock account. We recommend that you use an active email address that you will remember and can access.I called support and they opened a ticket with rewards support. Shortly after I received an email with the subject "Next steps to get Peacock Premium at no extra cost". I followed the steps to activate. The first step is to sign into Xfinity assistant and click Activate Now on the Peacock banner. There is no Peacock banner on the page.Xfinity Stream and Peacock Premium are included with your UIC Campus Housing package. Any screen is a TV with Xfinity Stream. Watch live TV, movies, and shows On Demand, and even get 20 hours of DVR storage. ... Use your school login to stream your favorite movies and shows on any of your devices! Getting started is easy. Heading link …Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.Peacock is a streaming service that offers plans starting at $5.99/month for access to 80,000+ hours of TV, movies, and sports. You can sign in with your Xfinity account to enjoy live sports, exclusive originals, and more …Ad Choices. Cookie Preferences. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Are you a fan of Peacock TV but find yourself struggling to remember your login details? Don’t worry, you’re not alone. Forgetting passwords is a common occurrence in the digital a...
May 27, 2020 · Welcome to the Xfinity Forum and thank you for posting your question here. To access the Peacock app on your Xfinity X1 box, follow the directions below. Get to the Peacock App on X1 and Flex. You can get to the Peacock app by: Pressing the xfinity button on your Xfinity Voice Remote. Pressing the right arrow to go to the Apps menu. . Ben azerlet
Oct 28, 2023 · Signing into Peacock with Xfinity is a breeze! As someone who loves streaming my favorite shows and movies, I’ve found the process to be simple and convenient. In this article, I’ll guide you through the steps to sign into Peacock using your Xfinity account, and share some personal insights along the way. Step 1: Visit the Peacock Website Ask Xfinity. Chat with Xfinity Assistant. Support Site Language: English. Español. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services.May 3, 2023 · This offer grants you access to Peacock’s ad-supported, video on demand offering currently branded as Peacock Premium (“ Peacock Premium ”) for personal, non-commercial use, subject to all applicable terms and conditions, for 3 months (your “ Offer Period ”) at $3.00 (currently $5.99/month) (your “ Offer ”). The Offer is available ... Feb 13, 2023 ... Got Free Access to Peacock Through Comcast Xfinity? Not for Long. New and existing subscribers will soon have to pay to watch Bel-Air and Poker ...Jun 7, 2021 · Press select or down (while watching a video) Click left to reach the speech bubble icon. Click on speech bubble. Click on a language to turn on. Click on “None” to turn off. This inability to turn off closed captioning is a Peacock app killer for me. 8. Phish-Finder. Ok, I'll try loading it. While I would prefer that it was integrated into the bevy of existing Xfinity apps. Life is too complicated. How do I stream Peacock on the Xfinity Stream app? I think I can stream from the X1, but why not the app? I can't find how to do it. And that's what the app is for.Dec 20, 2023 · We’re happy to share that Xfinity has enhanced the Peacock activation experience for customers currently eligible for Peacock Premium at no extra cost. To activate your plan, follow these ste... Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.Peacock is a streaming service that offers plans starting at $5.99/month for access to 80,000+ hours of TV, movies, and sports. You can sign in with your Xfinity account to enjoy live sports, exclusive originals, and more …Jan 29, 2024 · The next day, for grins, rechecked activation using a VPN (no Comcast IP Address) and private browser settings (no access to stored cookies) on my PC, logged into Xfinity & Peacock with code shown on TV and got the same results as always - just basic access with the option to pay for premium. Published February 20, 2024 12:45 AM. Xfinity teams closed out a NASCAR doubleheader Monday at Daytona International Speedway as Austin Hill won his fifth …Steps to Login to Peacock TV. Step 1: Access the Peacock TV website or app. To begin, open your preferred web browser or launch the Peacock TV app on your …Peacock Premium, which normally costs $4.99 per month, is an ad-supported plan that has been available to Xfinity customers at no extra cost since the service first launched in 2020.Peacocks do have the ability to fly, but because of their large size, they are unable to sustain the amount of time they can stay in flight for long. Most peacocks can flutter long...Learn how to sign up for Peacock Premium or Premium Plus through your Xfinity subscription, depending on your Xfinity service type and speed. Follow the instructions …Help Center. Getting Started. If I am getting Peacock as part of my Xfinity subscription, can I only watch Peacock on my set top box? For eligible Xfinity customers, you can link …I then signed into Peacock and was told that I now had my free subscription to peacock. I then received an email from xfinity (which is further noted under my account in Order Agreements dated July 21) that I have peacock premium for $0.00). HOWEVER, I do NOT have access to Peacock.Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list..